Privacy Policy - French Classes

Introduction
Data Collection
How We Use Your Data
Data Sharing
Data Retention
Your Rights
Data Security
Cookies
Policy Changes

1. Introduction

Welcome to French Classes ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains our online information practices and the choices you can make about how your information is collected and used.

This policy applies to information we collect on our website and during your enrollment in our French language courses.

2. Data Collection

Information You Provide

When you enroll in our French classes or contact us, we collect:

Full name and email address
Phone number and time zone
Country of residence
Professional background and organization details
Payment information (processed securely through third-party providers)
Course preferences and learning goals

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Pages visited and time spent on site
Referring URLs and device information
Cookies and similar tracking technologies

                Note: We only collect information necessary to deliver our services and improve your experience. We do not collect sensitive personal data unless explicitly required for course purposes.
            

3. How We Use Your Data

We use the information we collect for the following purposes:

Course Administration: To enroll you in classes, send schedule updates, and course materials
Communication: To respond to inquiries, provide customer support, and send course-related notifications
Payment Processing: To process your enrollment fees and handle billing inquiries
Service Improvement: To understand how our courses are used and improve our offerings
Marketing: To send you information about new courses or special offers (with your consent)
Compliance: To comply with legal obligations and resolve disputes

5. Data Retention

We retain your personal data for as long as necessary to:

Provide and improve our services
Comply with legal and financial obligations
Resolve disputes and enforce agreements

Typically, we retain enrollment data for a minimum of 2 years after course completion. You can request deletion of your data at any time, subject to legal requirements.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access: Request a copy of your personal data
Right to Correction: Update or correct inaccurate information
Right to Deletion: Request removal of your data (subject to legal exceptions)
Right to Opt-Out: Unsubscribe from marketing communications at any time
Right to Portability: Receive your data in a portable format

To exercise any of these rights, please contact us using the information below.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encrypted data transmission (SSL/TLS)
Secure password storage and authentication
Regular security audits and updates
Restricted access to personal data
Secure payment processing through PCI-compliant providers

However, no online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

Remember your preferences
Track website performance and usage
Provide personalized content

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

Last Updated: November 2025

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